Jobs at Prospr
Chief Operating Officer
Full time - Hybrid Toms River NJ / Remote
We are looking for a high-impact COO / Implementation Lead to serve as the operational architect and strategic #2 to our Founder. This is an intense, entrepreneurial environment where the pace is relentless and the expectations are high.
Your primary objective is to turn visionary concepts into a structured, revenue-generating engine. You will be the bridge between “what if” and “how to” taking high-level frameworks
and building the rigorous systems, protocols, and teams necessary to bring them to market. This role requires a leader who is bold enough to challenge ideas and flexible enough to pivot as the business evolves.
Key Competencies
● Translational Leadership: The ability to take abstract, high-level visions from a founder
and translate them into concrete, practical execution plans.
● Systems Architecture: A natural tendency to see the world in workflows. You don’t just solve a problem once; you build a protocol so it never becomes a problem again.
● Emotional Resilience: The “grit” to handle the pressures of a fast-paced startup. You remain calm under fire, accept feedback without ego, and lead with a steady hand.
● Strategic Boldness: You are proactive and decisive. You don’t wait for permission to move things forward; you take ownership and drive results.
● Tech-Forward Mindset: While you don’t need to code, you must be “tech-fluent”—understanding how data, platforms, and automation integrate to create business value.
Key Responsibilities
Operational Systemization & Scaling
● Protocol Development: Design and document end-to-end systems for operations, product delivery, and customer success to ensure 100% scalability.
● Execution Engine: Convert the Founder’s roadmap into actionable sprints, ensuring every project has a clear owner, timeline, and ROI.
● Monetization Strategy: Audit current and future offerings to identify gaps in revenue and implement structured monetization paths.
Technical & Data Oversight
● Tech Stack Management: Act as the primary liaison between the business and external developers/consultants to ensure technical builds align with commercial goals.
● Data-Driven Decision Making: Build and maintain sophisticated dashboards to track KPIs, ensuring the business moves based on facts rather than feelings.
Leadership & Accountability
● Team Architecture: Hire, manage, and mentor a high-performance team (local, remote, and offshore) across technical and concierge/coaching functions.
● Visionary Partnership: Work in lockstep with the Founder, providing the organizational structure that allows their vision to thrive while maintaining the “checks and balances” of
a sound business.
Qualifications & Requirements
The “Builder” Track Record: Proven experience taking early-stage or “messy” concepts and turning them into structured, profitable business units.
● Tech Savviness: High proficiency in navigating tech-enabled platforms, CRM systems, and automated workflows. You should be comfortable discussing technical logic with developers.
● High-Growth Experience: You have thrived in an entrepreneurial setting where you had to build the plane while flying it.
● Leadership Maturity: Significant experience managing people and projects with a focus on emotional intelligence and radical candor.
● Local Presence: Must be able to commute to the New Jersey office initially for deep-dive integration, moving to a hybrid schedule thereafter.
